FAQ

When can I expect my order?

We aim to ship all orders within 3–5 business days. Once your order hits the road, you'll get tracking info straight to your inbox so you can follow your SLHC goodies every step of the way.

If you're local to Vancouver, WA, you can skip the wait and swing by to snag your order for free! Just select "local pickup" at checkout and we'll email you the pickup details!

What is your return & exchange policy?

Due to the nature of our products, all sales are final. If something arrives damaged or incorrect, please contact us within 5 days of delivery and we’ll make it right.

Do you ship outside the US?

At the moment, we’re only shipping within the US, but international love, we see you. We’re working on it, so stay tuned!

How do I reach customer service?

We’ve got you! Email us at hello@selflovehairclub.com and we’ll get back to you within 2 business days.

What is embossed foil?

Embossed foil has a textured finish that helps grip hair better during color services. No slipping, no sliding, just seamless sectioning and pretty patterns.

Are SLHC foils 100% recyclable?

Yes! Our foils are made from 100% recyclable aluminum. Just be sure they’re clean before tossing them in the recycling bin.

How does SLHC give back to the community?

We donate $1 from every box of foils sold to a new charity each quarter. You’re not just buying foils, you’re joining a feel-good movement.

Want to help us choose where the next donation goes? Vote in our quarterly polls on Instagram!